Best Online Community Platforms
Shortlist community software by business model, member experience, courses, payments, and administration.
Affiliate disclosure: Community Playbook is independent. Some Skool links are affiliate links; we may earn a commission if you become a paying customer, at no extra cost to you.
Start with the job, not the logo
Start by classifying your community: paid membership, course community, coaching program, creator audience, professional network, or chat community. The best platform changes with the job.
A practical shortlist
| Platform | Worth considering when… |
|---|---|
| Skool | You want a deliberately simple community + classroom setup with built-in monetization and gamification. |
| Circle | You want broader community structure, events, courses, branding, automations, and business-oriented controls. |
| Mighty Networks | You want a community-led product and should evaluate its current branded-experience and course options. |
| Kajabi | Your wider course, marketing, sales, and creator-business stack matters as much as community. |
| Discord | Real-time chat culture is central and your audience already understands server-based communities. |
| Heartbeat | You want memberships, courses, events, payments, and community in one community-business product. |
Seven criteria that prevent bad platform decisions
- Member behavior: posts, chat, lessons, events, networking, or accountability?
- Monetization: free, recurring paid, cohorts, courses, coaching, or mixed?
- Content: how structured must learning be?
- Operations: what will admins repeat every week?
- Branding: how much control is genuinely required?
- Integrations: which external systems are non-negotiable?
- Total cost: subscription, payments, add-ons, and staff time.
Why Skool belongs on the shortlist
Skool is particularly easy to test because its product is intentionally compact. If your ideal member journey is “join, introduce yourself, learn, participate, attend calls, and keep progressing,” it is a natural candidate. If you need more elaborate workflows, compare alternatives before committing.